![]() For Droid users viewing via the cloud should download VmEyeCloud and VmEyeSuper if they are viewing via DDNS resolution with port forwarding configured. If they are viewing via a DDNS resolution with port forwarding configured they should use VmEyeSuper. Q: What are the names of application users should download to view their cameras using a smart phone? For iPhone and iPad users connecting via the cloud they should use VmEyecloud. If you are recording at D1 you will always see the full number of cameras upon playback. If 1080p IP cameras are being required the demands that these high resolution cameras make upon the system limit how many cameras can be seen on playback. The number of cameras that you can see on playback is dependent upon the quantity and resolution of the cameras being recorded. Q: Why can I only see 4 cameras on playback. To view your video at a higher frame rate it is necessary to view your system via the preconfigured DDNS service which also requires that port forwarding is set up on your unit. Using the cloud provides a very fast and easy way to start viewing your camera system. Q: Why is remote viewing slower when using the iCloud.ġ2000 Ford Road, Suite 110 Dallas, TX 75234 Tel: 972‐247‐1203 Fax:972‐247‐1291 When you are viewing video via the cloud the video is being streamed via servers that are hosting hundreds of DVRs. It also supports synchronized playback, meaning 2 channels playing at the same time. It will allow user to open 2 channels at the same time to playback. Q: How does the Playback work? The playback allows user to search video history and play select date and time. (go to iTunes and Play Store to download appropriate app). Q: What kind of phone does the DVR support to remote view? iPhone, Android, Blackberry and Symbian. Q: Can I use a USB external hard drive to connect to the DVR? The DVR does not support continual recording to an external USB hard drive. (Firefox can be made to work if “active X” controls are enabled and the Active X plug in is subsequently installed). ![]() Q: What internet browsers does the DVR support? Safari, Internet Explore. There are four different user defined schedules one of which could be designed for a holiday. Q: Is there a holiday schedule? No, there is no schedule specifically for holidays. Q: What Operating systems are supported for remote viewing? MAC (Live View ONLY) Windows (Live View, Playback and Setup) 4. Q: What is the user authority by group for? By using groups the admin can assign the same “rights” to multiple users by including them a predefined group. Q: How many Internal HDDs does the DVR Support? 4 ChannelĢ. FREQUENTLY ASKED QUESTIONS ABOUT IDVIEW 960H SERIES HYBRID DVR If your Question is not listed, please email so that it will be included in future updates.ġ. ![]()
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